Careers

Marketing Head

Marketing 1 post Full-time

Brand Strategy & Positioning: Develop Marketing Plans: Design and implement data-driven offline and digital marketing strategies aligned with the hospital's growth goals.Local Market Positioning: Enhance brand awareness across Patna and surrounding districts in Bihar as a premier multi-speciality, trauma, and emergency care facility.Promotional Campaigns: Oversee hospital branding, public relations, promotional collateral, and media presence.Doctor & Referral Networking: Physician Engagement: Build and maintain strong professional relationships with local doctors, general practitioners, and health workers across Patna and outer regions.Referral Networks: Establish patient referral channels for key specialities (e.g., Cardiology, Orthopaedics, Neurology, Oncology, and Emergency/Trauma care).Medical CME Events: Organize Continuing Medical Education (CME) seminars, doctor meets, and clinical workshops to showcase hospital expertise.Patient Acquisition & Health OutreachCommunity Camps: Plan and execute health check-up camps, blood donation drives, and awareness events in communities, corporates, and residential areas.Service Promotions: Drive patient volume for key hospital facilities, preventive health packages, outpatient departments (OPD), and diagnostic services.Corporate & Institutional Tie-ups: Partner with corporate organizations, insurance companies, and TPAs for empanelment and corporate health packages.Digital Marketing & Lead Generation: Digital Strategy: Supervise social media marketing, SEO, email campaigns, and online reputation management.Performance Tracking: Analyze campaign performance, track return on investment (ROI) on ad spends, and optimize patient lead generation.Team Leadership & OperationsTeam Management: Lead, mentor, and track targets for field marketing executives, medical sales officers, and digital marketing personnel.Budgeting & Reporting: Manage marketing budgets, prepare weekly/monthly performance reports, and present ROI metrics to senior leadership.Cross-Department Coordination: Work closely with hospital administration, medical consultants, and front office teams to ensure smooth patient onboarding and high service standards.

• MBA|Graduate
• Bailey Road, Patna

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ICU Nurse

Nursing 4 posts Full-time

Role Overview An ICU Nurse (Intensive Care Unit Nurse) provides advanced, specialized, and continuous nursing care to critically ill or unstable patients suffering from life-threatening conditions. They monitor vital signs, administer critical interventions, manage complex life-support equipment, and coordinate closely with doctors and multidisciplinary healthcare teams. Key Responsibilities Critical Patient Care & Monitoring Continuously monitor patient vital signs, hemodynamic parameters, cardiac rhythms, and neurological status. Assess patient conditions regularly, recognize early signs of deterioration, and initiate immediate lifesaving interventions. Administer specialized critical care medications, vasoactive infusions, sedatives, and blood products with precise dosage control. Medical Equipment Management Operate, monitor, and troubleshoot advanced ICU equipment including mechanical ventilators, multipara monitors, infusion/syringe pumps, defibrillators, and dialysis machines. Manage central lines, arterial lines, endotracheal/tracheostomy tubes, chest tubes, and urinary catheters. Procedure Assistance & Emergency Response Assist doctors with bedside critical procedures such as endotracheal intubation, central venous catheter insertion, bronchoscopy, and arterial line placement. Respond immediately to emergency codes (e.g., Code Blue), performing cardiopulmonary resuscitation (CPR) and emergency protocols. Documentation & Handover Maintain accurate, real-time clinical documentation including ICU flowsheets, intake/output records, medication charts, and nursing care plans. Deliver detailed, structured bedside shift handovers to ensure continuity of critical care. Patient & Family Support Provide compassionate end-of-life care and emotional support to critically ill patients and their families. Educate family members on patient conditions, treatment plans, and infection control protocols in clear, empathetic terms. Infection Control & Safety Strictly adhere to infection control protocols (ventilator-associated pneumonia prevention, central line bundle protocols, aseptic techniques). Ensure full compliance with hospital safety guidelines, medication administration standards, and waste management practices. Requirements & Qualifications Education: Diploma in General Nursing and Midwifery (GNM) or Bachelor of Science in Nursing (B.Sc Nursing). Registration: Valid Nursing Council registration. Certifications: Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certified (preferred/required). Skills: High stress tolerance, quick critical thinking, strong clinical judgment, and effective communication skills.

• GNM\BSC
• Bailey Road, Patna

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HR MANAGER

HR 1 post Full-time

Key Responsibilities Talent Acquisition & Medical Recruitment Manage end-to-end recruitment for clinical staff (doctors, consultants, nurses, technicians) and non-clinical staff (administrative, billing, front office, support). Build pipeline strategies for critical roles to minimize shift coverage shortages and maintain optimal nurse-to-patient ratios. Oversee onboarding, orientation, and credential verification for incoming medical professionals. Regulatory Compliance & Accreditation Ensure strict adherence to labor laws, statutory regulations, healthcare guidelines, and NABH/JCI accreditation standards related to human resources. Maintain complete records of medical licenses, nursing registrations, certifications (BLS/ACLS), and annual health clearances. Conduct regular HR audits to guarantee compliance with statutory requirements (PF, ESIC, minimum wages, leave policies, and workplace safety). Staffing, Shift Scheduling & Attendance Coordinate with departmental heads and nursing superintendents to oversee shift scheduling, OT policies, and emergency staffing requirements. Manage attendance tracking, leave management systems, and shift allowance processing. Employee Relations & Conflict Resolution Serve as the primary point of contact for employee grievances, workplace conflicts, and disciplinary actions. Promote a positive work culture, staff well-being initiatives, and retention strategies to lower burnout among critical care and emergency personnel. Implement performance appraisal systems, key performance indicators (KPIs), and annual review cycles across all hospital departments. Training & Professional Development Identify training needs across clinical and non-clinical departments. Organize mandatory soft-skills training, patient care etiquette workshops, safety protocols, and Continuing Medical Education (CME) coordination. Payroll & Benefits Administration Oversee monthly payroll processing, salary structures, incentive plans, and doctor payout/consultant fee distributions. Manage health insurance benefits, employee welfare schemes, and leave encashments.

• MBA|Graduate
• Bailey Road, Patna

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HOSPITAL SUPERVISIOR

OPERATION 1 post Full-time

Key Responsibilities Daily Operations & Floor Management Oversee day-to-day administrative and non-clinical operations across OPD, IPD, emergency wards, and diagnostic facilities. Conduct regular rounds across departments to ensure cleanliness, hygiene, patient comfort, and smooth operational flow. Ensure optimal resource distribution and resolve daily operational bottlenecks immediately. Patient Flow & Admission/Discharge Operations Monitor bed allocation, patient admissions, transfers, and discharge processes to minimize wait times and maximize bed turnover efficiency. Coordinate between front desk, billing, nursing units, and housekeeping to streamline patient onboarding and discharge procedures. Manage patient and attendant queries, grievances, and service escalations with empathy and prompt action. Staff Supervision & Roster Management Supervise support staff, administrative assistants, floor coordinators, housekeeping personnel, and security staff. Prepare shift rosters, track attendance, enforce discipline, and ensure proper staff deployment during peak hours and emergencies. Monitor staff compliance with hospital policies, professional dress codes, and customer service standards. Facility, Security & Maintenance Support Coordinate with Biomedical, Maintenance, and IT departments to report and resolve equipment failures, facility repairs, or system downtime. Ensure adherence to safety protocols, fire safety guidelines, biomedical waste management, and security standards across all floors. Inter-Departmental Coordination Act as a central bridge between administrative management, clinical teams, pharmacy, diagnostics, and billing departments. Assist hospital management in implementing standard operating procedures (SOPs) and maintaining NABH/quality compliance standards. Prepare daily operational reports, bed occupancy logs, and incident reports for senior management.

• GRADUATE
• Bailey Road, Patna

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MS GYNAECOLOGIST

GYNAECOLOGIST 1 post Contract

A. OPD Responsibilities Examine patients presenting with obstetric and gynaecological complaints. Take detailed medical, menstrual, obstetric and surgical history. Perform appropriate clinical and gynaecological examinations with informed consent. Diagnose and manage common gynaecological conditions, including menstrual disorders, PCOS, infertility-related concerns, fibroids, pelvic pain and reproductive tract infections. Provide antenatal consultations, assess pregnancy progress and identify high-risk pregnancies. Prescribe appropriate investigations, medicines and treatment. Counsel patients regarding family planning, contraception, reproductive health and preventive care. Refer patients for specialist consultation when required. Maintain complete OPD records and schedule follow-up visits. B. Antenatal Care (ANC) Conduct antenatal check-ups and assess maternal and fetal well-being. Review obstetric history, gestational age, blood pressure, weight and relevant clinical findings. Identify high-risk pregnancies, including those with hypertension, diabetes, anaemia, multiple pregnancy or previous obstetric complications. Advise and review appropriate antenatal investigations and ultrasound reports. Monitor fetal growth and well-being according to the clinical condition. Provide counselling on nutrition, medication adherence, danger signs and birth preparedness. Develop an individualized delivery plan, including referral arrangements for high-risk cases. Maintain ANC records and ensure appropriate follow-up. C. Labour Room and Delivery Assess women presenting with labour pains, bleeding, leaking per vaginum or other obstetric complaints. Evaluate maternal and fetal condition on admission. Monitor labour progress and fetal well-being using approved protocols. Conduct normal vaginal deliveries when indicated and within clinical privileges. Perform or supervise assisted deliveries and caesarean sections when clinically indicated and appropriately privileged. Recognize and manage obstetric emergencies, including postpartum haemorrhage, eclampsia, obstructed labour and fetal distress. Ensure timely coordination with the anaesthetist, paediatrician/neonatologist, blood bank and operation theatre team. Ensure respectful maternity care, privacy, informed consent and proper documentation. Arrange timely referral or transfer if the required level of care is unavailable. D. Postnatal Care Monitor the mother's vital signs, uterine involution, vaginal bleeding and general condition. Identify and manage postpartum complications. Assess recovery following vaginal delivery or caesarean section. Provide breastfeeding support and maternal nutrition counselling. Counsel regarding contraception, postpartum follow-up and danger signs. Coordinate newborn assessment and care with the paediatric team. Prepare the discharge summary and provide written discharge instructions. E. Gynaecological Surgery and Procedures Evaluate patients requiring gynaecological surgery and establish appropriate indications. Explain the procedure, benefits, risks and alternatives to the patient. Obtain informed consent and ensure completion of preoperative assessment. Perform approved procedures and surgeries within the doctor's qualifications and privileges. Follow surgical safety checklist and infection prevention protocols. Ensure appropriate specimen handling and histopathology follow-up. Monitor patients postoperatively and manage complications. Document operative findings, procedure details and postoperative orders. Ensure appropriate discharge planning and postoperative follow-up. F. Emergency Management Respond to obstetric and gynaecological emergencies as per the duty roster. Assess and stabilize patients with acute vaginal bleeding, ectopic pregnancy, severe pre-eclampsia/eclampsia, postpartum haemorrhage and other emergencies. Initiate emergency treatment and resuscitation within the doctor's competence and hospital protocols. Arrange urgent investigations, blood products and surgical intervention when indicated. Coordinate with the emergency, ICU, anaesthesia and other relevant teams. Document the emergency assessment, treatment, clinical response and handover. G. Patient Safety, NABH and Quality Follow hospital SOPs and applicable clinical treatment guidelines. Ensure correct patient identification, informed consent and safe medication practices. Maintain infection control, sterilization and OT safety standards. Participate in maternal and perinatal death reviews, clinical audits and morbidity meetings. Report adverse events, near misses and complications according to hospital policy. Maintain accurate labour room, delivery, OT and patient records. Participate in quality improvement activities and corrective and preventive actions. Support implementation of applicable NABH standards and maternal safety initiatives. India's Ministry of Health and Family Welfare publishes Standard Treatment Guidelines for Obstetrics and Gynaecology. The hospital should use the applicable current guidelines alongside its approved clinical protocols. Clinical Establishments +1 4. Daily Duty Checklist Daily completion tracker 0/10 Conduct scheduled OPD consultations Review admitted obstetric and gynaecology patients Assess ANC patients and identify high-risk pregnancies Review labour room patients and labour progress Attend delivery and emergency calls as per roster Review investigation and ultrasound reports Coordinate with nursing, OT, anaesthesia and paediatric teams Complete clinical notes, prescriptions and consent documentation Review postoperative and postnatal patients Prepare discharge plans and follow-up advice

• MS GYNAECOLOGIST
• Bailey Road, Patna

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FRONT OFFICE EXECUTIVE

OPERATION 2 posts Full-time

Hospital Front Office Executive – Roles & Responsibilities 1. Patient Registration & Reception Patients/attendants का स्वागत करना और proper guidance देना। New और existing patients का registration करना। OPD/IPD registration, UHID/Patient ID बनाना और records update करना। Appointment booking, rescheduling और cancellation manage करना। Patient को संबंधित doctor/department तक guide करना। 2. OPD & Doctor Coordination Doctors की availability और OPD schedule maintain करना। Patient queue/token management करना। Doctors, nursing staff और other departments के साथ coordination करना। Emergency और priority patients को appropriate department तक coordinate करना। 3. Billing & Cashless Services OPD/IPD billing process में coordination करना। Cash, card, UPI और अन्य approved payment modes की basic handling। TPA/Insurance/Corporate/Cashless patients की documentation और coordination। Pre-authorization के लिए required documents collect करके concerned insurance/TPA desk को forward करना। Cashless approval status का follow-up करना। 4. Insurance & Corporate Coordination Insurance/TPA cards और patient documents verify करना। Corporate/PSU/Government patients की eligibility check करना। Empanelled organizations के rules के अनुसार required documents maintain करना। Pending approvals, queries और claim-related documents के लिए concerned team से coordination करना। 5. Patient Communication Patients को hospital services, timings, departments और procedures की जानकारी देना। Patient/attendant की queries और complaints को professionally handle करना। Serious complaints को Front Office Manager/Administration को escalate करना। Patient confidentiality और privacy maintain करना। 6. Admission & Discharge Coordination IPD admission के लिए required documents complete करवाना। Bed availability के लिए admission/ward team से coordinate करना। Discharge process में billing, insurance approval और required documentation का coordination करना। Discharge के समय patient/attendant को आवश्यक information देना। 7. Records & Documentation Patient registration और front-office records properly maintain करना। Daily OPD/IPD statistics और reports तैयार करना। Cashless/TPA documents की proper filing और tracking करना। Patient information को authorized system में accurately update करना। 8. Daily Administrative Duties Front desk को organized और professional रखना। Telephone calls, emails और enquiries handle करना। Hospital departments के बीच communication maintain करना। Daily pending cases की follow-up list maintain करना। Management को required MIS/reporting उपलब्ध कराना। TELE CALLING AS PER NEED

• MBA|Graduate
• Bailey Road, Patna

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